Navigation system

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DavidL
Posts: 1
Joined: Thu Dec 12, 2024 10:38 pm

Post by DavidL »

Yes. I have exactly the same problem you describe.

Dinteloord
Posts: 1
Joined: Mon Jan 06, 2025 12:24 pm

Post by Dinteloord »

Hi, same thing happened to me just yesterday, after 2 months without the problem. Reset using the QR code and it's back to normal for now.
RobGWC
Posts: 5
Joined: Wed Mar 06, 2024 3:12 pm

Post by RobGWC »

This problem seems to recur, but infrequently. Smart Germany provided me with instructions on how to reset the system -
1. Log out from your use profile in the infotainment system
2. Perform a long press of the on/off button to restart the sytem
3. Log back into your user profile
4. Select all the relevant privacy data settings, paying close attention to GPS Navigation settings
5. Take a short 5-10 minute drive with the newly updated settings
6. Close the car for at least 15 minutes, making sure to remove the key from the car sensing area
7. Re-test the system after the 15 minute period to see if the issue has been resolved.

So far it always works. Not sure what to do if it doesn't!
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